The Intermedia Group

Professional services

“We’re on the cutting edge of news, entertainment, and information. We know how important it is to have technology that facilitates fast deployment and distribution. We can’t lose precious hours to ineffective IT.”

Simon Grover

Managing Director of The Intermedia Group

Industry:

Intermedia is one of Australia’s leading publishing and event management companies. They have developed a stellar reputation for innovation and relevance in Australia’s competitive specialist publishing industry.

Challenge:

Rapid business growth combined with the explosion of digital media left Intermedia’s infrastructure struggling to keep up. The company was operating on outdated equipment held together by “band-aid” fixes, which threatened their ability to meet strict deadlines. Furthermore, their expansion necessitated a physical office move and the complex integration of Time Out Sydney, which had previously operated as a separate entity.

Solution:

Huon IT began with a comprehensive health check that immediately identified cost savings in internet services. They then overhauled the infrastructure using industry-leading server virtualisation to create an agile system capable of handling high volumes of freelance traffic and deadline-driven spikes. Crucially, Huon IT managed the company’s major office relocation. This involved merging the Time Out Sydney office into the main network and executing the physical move outside of regular hours to ensure absolute continuity.

Their story

Choosing a Provider
Grover says that Huon IT was the right choice because of their professionalism and ability to customize a solution specific to Intermedia’s needs. “They really took the time to understand our business and challenges,” Grover says. “They didn’t try to sell us an out-of-the-box solution; they wanted to make sure we got the most efficient and effective system possible. Plus, their professionalism was unmatched – we knew we’d get stellar customer service and 24/7 technical support. It was an easy choice and we’ve never looked back.”

The challenges

Intermedia underwent tremendous growth alongside massive developments in the Internet and other media-related technology. By the time they found Huon IT as a partner, their IT systems were running on outdated equipment and “band-aid” type fixes.

“We knew that to achieve our objectives, we needed an upgrade,” Grover says. “So we went looking for a technology partner that could help us maintain our competitive edge.”

The solution

The very first thing Huon IT did was to perform a comprehensive health check on The Intermedia Group’s IT systems. This uncovered several opportunities for improvement, including an adjustment to their level of internet service that instantly resulted in significant savings.

Leveraging industry-leading virtualisation technology, Huon IT upgraded Intermedia’s server environment to produce a fast, agile system that can accommodate high volumes of freelance staff and high-traffic peaks around deadlines. It is also scalable to support the company’s rapid growth.

The group’s growth had become so extensive that they needed to move to a larger location. Huon IT provided a Relocation Project Manager who helped The Intermedia Group design a solution that suited staff requirements, server space, and even absorbed the office of Time Out Sydney, which had been operating in a separate location.

“The move was a huge project, and Huon did an incredible job,” says Grover. “We suffered no downtime because Huon IT worked out of regular office hours at no additional cost to us, and provided temporary IT services to keep us functioning. It was a wonderful benefit to our business.”

The results

Fast, flexible IT system.
Software upgrades are easier and faster.
Decreased set-up costs.

“Huon IT makes it possible for us to stay at the forefront of our fast-paced industry and focus on what we do best: bringing news, entertainment, and information to Australian businesses.”

Simon Grover

Managing Director – The Intermedia Group

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